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Frequently Asked Questions About BBS Services

How do you minimize refrigerant leaks?

Refrigerant leaks are a costly event that creates loss of sales and loss of product. We have leak detection monitors for equipment rooms and walk-in coolers and freezers. We also recommend a thorough visual inspection and leak check of all systems at least once a month to find small leaks before they become catastrophic.

Do you offer maintenance programs?

We do offer planned maintenance. Planned maintenance can keep your equipment operating at its peak efficiency to lower your electrical costs. Planned maintenance can prevent emergency repairs in the middle of your busiest days as well as keep your customers comfortable and happy knowing the products they purchase are safe. A satisfied customer is a repeat customer.

Are you licensed and insured?

Yes. We have a class A Environmental and Refrigeration License in Texas and an Ulimited HVACR License in Oklahoma - both of which mean we are allowed to work on any system regardless of its size or complexity. We also are fully insured, carry Workers Compensation and are bonded.

Do you offer written estimates?

Yes. We offer free estimates for all of our new design and install projects.

Do you have temperature monitoring systems?

Yes. We can install temperature monitoring systems that log the data as well as send emergency calls out in case of critical system failures or high temperatures. We can integrate temperature monitoring with complete computerized control of your systems.

How long have you been in business?

A: 21 years. We have been involved in projects large and small and have provided 24/7 emergency services for major national chains. We provide repair and installation in Wal-Mart and Sam's clubs as well as LSG SkyChefs. Recently we completed the refrigeration at the new Buddy Holly Hall For The Performing Arts and the Roaster's Market in Ada, OK. We have experience in all types of refrigeration large and small.

Do you guarantee your work?

Absolutely. We stand behind our work and are available to help solve problems at all times. We believe in doing what's right, not just what's legal. All of our new installations are covered by a one-year all-inclusive guarantee, and many times we can provide up to a full 5-years of critical compressor warranty.

Do you obtain permits and inspections?

Yes. We will always get a permit and schedule an inspection for all new installs and change outs. This is required and it gives you the peace of mind knowing that your new system is installed correctly and to the current codes.

Do you engineer the systems?

Yes. We design and engineer the systems that we custom build and install. We first assess the site for a complete understanding of the operating conditions, load conditions, usage and temperature needs. Then we calculate the box and equipment to work optimally for each unique situation.